Support

Need help with Carbon? Start here.

A website looks broken

Tap the shield next to the address bar and choose Allow ads on this site. If a site redirects you oddly, Carbon may have stopped a redirect – tap Go anyway on the bar that appears.

A pop-up didn't open

Carbon blocks pop-ups that go to unrelated sites. When one is blocked you'll see Pop-up blocked · Open – tap Open, or choose Always allow on this site.

Downloads

Files are saved to your Downloads folder. Open the menu → Downloads to pause, resume or open them. You can change how many connections each download uses in Settings → Downloads.

Signing in to websites

Carbon keeps you signed in like any browser. Tick Remember me or Keep me signed in when a site offers it. Clearing cookies (Settings → Data) signs you out of websites. If a sign-in needs a cross-site cookie, turn on Settings → Allow third-party cookies.

Make Carbon your default browser

Android Settings → Apps → Default apps → Browser app → Carbon.

Mini player

Start a video and press Home. If nothing happens, check that Settings → Mini player is on and that picture-in-picture is allowed for Carbon in Android settings.

Contact us

Email the developer address on Carbon's Google Play listing with your phone model, Android version and the website you were on. We read every message.